Look
at the photographs of the Delhi Transport Corporation (DTC) bus stops and tell
me your opinion on the Delhi Government’s concern for people with disability
(no PC for me like Differently abled).
I
want to direct you to the top left corner of the long strip of the board at the
roadside edge of the stop. You see the conventional sign for the disabled, the
wheelchair.
It
is my mistake that I did not ask the tricycle riding person whether he would
have felt welcome, comfortable and safe at that bus stop had he been in a wheel
chair. But, I tend to think the answer would have been an emphatic NO.
The other bus stop, Rail Bhawan Metro Station – please discount the fact of
misinformation that there is no Rail Bhawan Metro Station! – does look better,
but only till you notice the large advertising board obstructing wheel chair
movement - nandi sitting smack in the line of sight of the Lord in Siva
temples in Tamil Nadu, Karnataka.
This,
the unfriendly attitude of the Delhi Government, sets the stage for the rest of
this post, to scale up to India-wide insensitivity.
In
the interest of full disclosure: my wife suffers from Retinitis pigmentosa, a fancy way of saying that at the advanced
stage of her condition, she enjoys perhaps 2% of normal visibility;
less fancifully, she is blind. And, over the past 10 years or so, only I know
how aware I have become of the regular
needs of the disabled (by the way, by another metric, I too am disabled –
deaf in one ear), not only of blind but people of any type of disability. I
have shamelessly used the window her condition afforded me to see a wider vista
of the real world.
These
are the images below:
True,
we hardly use coins of 1 or 2 rupees denomination. Even five rupee coins are
going out of fashion – flag down in
rickshaws in my neighborhood is Rs. 10. But, tollgates between Delhi and Jaipur
ask shamelessly for Rs. 43/-, Rs. 27/- and such curious, incongruous amounts!
True, though, no blind person will be driving her car on these roads. But, what
about Delhi Metro where the fare jumps in increments of one rupee? You
definitely need to use 1 Re., 2 Rs., and 5 Rs. coins. Now, it is becoming more
common that you get your fingers on 10 Rs. coins rather than Rs. 10/- currency
notes.
Yes,
fingers on, fingers around …
I
know that blind people may gain a heightened tactile or auditory sense,
compensating to whatever extent their blindness. Look at the old 1 Re. coin and the new 2 Rs. coin, the top most photograph.
I have had rickshaw pullers peering at the coins to figure out whether they are
being stiffed 1 Re. Discount the reliefs on the coins, which anyway fade too
fast for any utility after the first use. Is there any tactile value, any
differentiator, size (diameter), edges (patterns; remember the old 2 Rs. coin,
please) between them? That was a rhetorical question. So, the Indian Government
does not care about blind people.
I
was in a mood to do some more comparative study. The second picture juxtaposes
the new 1 Re. coin, the old 1 Re. coin and the old 2.Rs. coin. I will leave it up to
you to do the comparison.
Now,
I take you up the hierarchy. The new 1 Re.
coin and the new 5 Rs. coin. The
weight difference between the coins two denominations has more or less vanished
and so also the size difference. Now, imagine differentiating between the two,
while holding a bag of 1 kilo of potato in the other hand. This is the
insensitivity of the Indian Government, coming in at 9 on a scale of 1-10.
Further
up, the old 2 Rs. coin and the new 10 Rs. coin. Need I say more? By the way, all the coins in the photographs came from my wallet. They are very much in use.
I
understand that at the rate at which the Indian currency is depreciating
(economists may find it more comforting to mention inflation), the government
needs to cut its cost in minting coins. But, it could have used its brains
and introduced tactile differentiators.
Remember
the old 5 paise coin (I suspect Apple came up with its patented square icon
with rounded corners after seeing those!). What about the old,
currently-not-in-use 2 Rs. coin with a wavy edge?
Earlier
I had highlighted the words “regular needs” of disabled people. This was done
most advisedly, indeed purposefully. All of us in society are morally bound to acknowledge the needs
of any individual as his or her “regular needs” and not as things special.
There can be no differentiators in identifying the needs of people, every
single one of us. If my need to move the furniture in the house is regular, my
wife’s need to be informed is equally regular. Indeed, it will be more regular
for both of us, if I let her move the furniture (with the added benefit, to me,
of less physical exertion!)
But,
there is a place for differentiators, like tactile cues for the blind. These
cues need not be confined to the platform edges of metro stations. These must find their way into men's wallets and ladies' purses. The attitude of treating the
disabled as normal within the paradigm of concern for everyone and empathy
towards all must extend to the “disabled friendly” bus stops.
DTC
advertised that it is not sensitive enough in its new bus stops, ironically to
tell the world that it is, during the Commonwealth Games 2010, Delhi. The
Indian government is following in its footsteps (or, roll of the tyres of DTC
buses) in the case of coins.
Then,
am I or am I not right in claiming that the Indian Government in insensitivity
personified in treating some of its citizens as not full citizens, not enable
them to participate more fully in the life of the nation?
This
is the claim of the title.
Raghuram
Ekambaram
10 comments:
You are very right. The govt is certainly not sensitive enough to the needs of the disabled. But is it sensitive at all to anyone?
Yes, being sensitive flies below government's radar. Yet, when it manifests so crudely in such a basic thing like helping people in their daily chores ...
RE
The saddest thing is that very few senior officers in the Govt are actually bothered about the way decisions are implemented at the field.That is indeed the truth.Their main agenda are to keep the bosses, both bureaucratic and political, happy.Public just do not matter.
You said it Aditi, "Public just do not matter" to the government and in turn, government do not matter to the public.
Do you know that I was knocked down by a car, parked on a sidewalk where I was waiting for a bus, backing up? The driver, even while apologising, was, contemptuous, like "Didn't you hear my honking?" My response was, "Didn't you see it was a sidewalk and not a parking lot?"
We just do not listen, even those who can hear.
RE
It is pathetic. The needs of the disabled are totally ignored in Indian Government office. Even the statutory ramp is more often than not occupied by flower pots. It is my earnest desire to take my 80 year old mother on a metro train ride but given that the metro stations are so unfriendly for the aged, I am not able to satisfy this wish of mine and her
Balu, on Delhi Metro the "experienced" disabled (!) can and do negotiate the station. But, how does gain experience is another matter. but, please do try to get your a ride on Namma Metro.
Guess what, DMRC is teaching sign language to its staff!
RE
Raghuram
I am sorry to say that our society in general does not care for the disabled. It shows up in many many ways as you have described. Advancing age is another form of disability. I find that north is slightly more sensitive to plight of older people. It is mostly hindi youth who get up and give me seat in buses in Bangalore. Incidentally we yse all forms of 2 rs . Also I have only once seen a 10 Rs coin. I remember how fresh 20 rs notes were more common in Bombay . banglaore uses old currency notes. Rural madhya Prdesh uses tattered and taped currency notes
Pala,
In Lucknow you get change down to 50 paise! (Six months ago). But that is off the track here.
In Delhi Metro I have NEVER seen a young or middle aged woman offering a seat to an older woman. I do not know what I can make of this.
Delhi is very bad; in the name of providing ramps for wheelchair - too steep, anyway - these appendages project on to the carriageway, the de facto cycle lane!
It is all stupid.
Thanks.
RE
Raghuram
In Bangalore buses also i have seen that young and middle aged women are in their own worlds !
Thanks for pointing out examples from corners where light does not reach, pala. Insensitivity lurks in dark corners.
RE
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